Terms and Conditions

Effective Date: [Insert Date]

These Terms and Conditions (“Terms”) govern your access to and use of the website (“Website”) operated by QMSMAS (“Company”, “we”, “our”, or “us”).

By accessing, browsing, registering on, or using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you should not use this Website.

1. About QMSMAS

QMSMAS is an Indian healthcare and medical device company engaged in the marketing, distribution, sale and servicing of healthcare and medical devices, accessories, related educational resources, and associated services.

Our products are supplied to distributors, healthcare professionals, hospitals, clinics, educational institutions, medical students, and other authorized customers.

2. Eligibility

You represent and warrant that:

  • You are legally competent to enter into a binding agreement under applicable law.

  • All information provided by you is accurate and complete.

  • You will use the Website only for lawful purposes.

  • If accessing the Website on behalf of an organization, you are authorized to bind that organization to these Terms.

3. Scope of Website Services

The Website may provide one or more of the following services:

  • Product information

  • Online purchase of eligible products

  • Customer account management

  • Distributor portal

  • Warranty registration

  • Service requests

  • Educational and training resources

  • Technical documentation

  • Product manuals

  • Customer support

The Company reserves the right to modify, suspend or discontinue any feature at any time without prior notice.

4. Medical Disclaimer

The information available on this Website is intended solely for informational and educational purposes.

Nothing contained on this Website constitutes medical advice, diagnosis, treatment recommendations, or professional healthcare services.

Healthcare professionals should exercise their independent clinical judgment before using any product.

Patients should always consult qualified healthcare professionals regarding medical conditions or treatment.

5. Product Information

While we make every reasonable effort to ensure that product descriptions, images, specifications and technical information are accurate, errors may occasionally occur.

Product specifications may change without prior notice.

Images displayed on the Website are for illustration purposes only and actual products may vary.

Availability of products may differ by region.

Certain products may only be sold to qualified healthcare professionals, institutions, or authorized distributors.

6. Orders

Placement of an order does not constitute acceptance by QMSMAS.

An order becomes binding only after acceptance by the Company.

We reserve the right to:

  • refuse any order;

  • limit order quantities;

  • cancel orders;

  • request additional verification;

  • discontinue products without notice.

Order acceptance is subject to product availability and applicable regulatory requirements.

7. Pricing

All prices displayed are subject to change without notice.

Applicable taxes, GST, duties, shipping charges, insurance charges and other statutory levies will be charged separately where applicable.

Pricing errors may occur despite our best efforts. We reserve the right to cancel or correct orders affected by pricing errors.

8. Payment

Payments shall be made through approved payment methods available on the Website.

The Company does not store complete payment card information unless expressly stated.

Payments are subject to authorization by the relevant financial institution.

Failure of payment authorization may result in cancellation of the order.

9. Shipping and Delivery

Delivery timelines are estimates only.

Actual delivery may vary due to:

  • logistics delays;

  • regulatory requirements;

  • force majeure events;

  • courier delays;

  • availability of stock.

Risk in the products passes according to the applicable sale agreement or delivery terms.

10. Returns, Warranty and Service

Products may be eligible for warranty coverage in accordance with the warranty policy accompanying the product.

Warranty registration through the Website does not automatically extend the warranty period unless specifically stated.

Warranty does not cover damage arising from:

  • misuse;

  • negligence;

  • improper installation;

  • unauthorized modification;

  • accidents;

  • normal wear and tear.

Service requests submitted through the Website are subject to verification and availability of service personnel.

Additional service charges may apply where the warranty is not applicable.

11. Distributor Portal

Access to the distributor portal is restricted to authorized distributors.

Distributor accounts are confidential and must not be shared.

QMSMAS may suspend or terminate distributor access if:

  • false information is provided;

  • misuse is detected;

  • confidential information is disclosed;

  • contractual obligations are breached.

Information available in the distributor portal may be confidential and proprietary.

12. User Accounts

Users may be required to create an account for certain services.

You agree to:

  • maintain accurate account information;

  • keep login credentials confidential;

  • immediately notify us of unauthorized access;

  • remain responsible for all activities under your account.

The Company may suspend or terminate accounts for misuse or violation of these Terms.

13. Educational Content

Training materials, videos, manuals, webinars and educational resources are provided solely for educational purposes.

Completion of any training does not constitute certification unless expressly stated.

The Company reserves the right to modify or withdraw educational content at any time.

14. Intellectual Property

Unless otherwise stated, all Website content including:

  • trademarks;

  • logos;

  • product names;

  • software;

  • graphics;

  • videos;

  • images;

  • documents;

  • manuals;

  • technical data;

  • educational material;

  • website design;

  • text;

is owned by or licensed to QMSMAS and is protected under applicable intellectual property laws.

No material may be copied, reproduced, distributed, modified, published or commercially exploited without prior written permission.

15. Acceptable Use

Users shall not:

  • violate any law;

  • upload malicious software;

  • interfere with Website operations;

  • attempt unauthorized access;

  • scrape or copy Website content using automated tools;

  • impersonate another individual;

  • infringe intellectual property rights;

  • submit false information;

  • interfere with security systems.

16. User Content

Where users submit reviews, feedback, comments or other content, they grant QMSMAS a non-exclusive, worldwide, royalty-free licence to use, reproduce, publish and distribute such content for business purposes.

Users remain responsible for content submitted by them.

17. Privacy

Collection and processing of personal information are governed by our Privacy Policy.

By using this Website, you consent to such collection and processing in accordance with applicable laws.

18. Third-Party Links

The Website may contain links to third-party websites.

QMSMAS is not responsible for:

  • third-party content;

  • privacy practices;

  • availability;

  • accuracy;

  • products or services offered by third parties.

Access to third-party websites is entirely at your own risk.

19. Disclaimer of Warranties

The Website is provided on an “as is” and “as available” basis.

To the maximum extent permitted by law, QMSMAS disclaims all warranties, whether express or implied, including warranties relating to:

  • merchantability;

  • fitness for a particular purpose;

  • uninterrupted access;

  • accuracy;

  • security;

  • availability.

We do not guarantee that the Website will always operate without interruption or errors.

20. Limitation of Liability

To the fullest extent permitted by law, QMSMAS, its directors, employees, affiliates, distributors and representatives shall not be liable for any:

  • indirect damages;

  • incidental damages;

  • consequential damages;

  • punitive damages;

  • loss of profits;

  • business interruption;

  • loss of data;

  • loss of goodwill,

arising from the use of or inability to use the Website or products purchased through the Website.

Where liability cannot legally be excluded, it shall be limited to the amount paid by the customer for the relevant product or service.

21. Indemnity

You agree to indemnify and hold harmless QMSMAS, its employees, officers, directors and affiliates from any claims, liabilities, damages, costs or expenses arising from:

  • your breach of these Terms;

  • misuse of the Website;

  • violation of applicable laws;

  • infringement of third-party rights.

22. Suspension and Termination

QMSMAS may suspend or terminate Website access without prior notice if:

  • these Terms are violated;

  • fraudulent activity is suspected;

  • security risks are identified;

  • required by law.

23. Force Majeure

QMSMAS shall not be liable for delays or failures caused by events beyond its reasonable control, including natural disasters, pandemics, governmental actions, strikes, war, cyberattacks, power failures or supply chain disruptions.

24. Regulatory Compliance

Users shall comply with all applicable laws relating to the purchase, use, import, export and distribution of medical devices.

Certain products may only be sold where legally permitted.

25. Export Restrictions

Products may be subject to Indian export laws and other applicable regulations.

Users agree to comply with all export control requirements applicable to the products.

26. Electronic Communications

By communicating with QMSMAS electronically, you consent to receive communications electronically, including order confirmations, invoices, notices and service communications.

27. Modification of Terms

QMSMAS reserves the right to amend these Terms at any time.

Updated Terms shall become effective upon publication on the Website.

Continued use of the Website constitutes acceptance of the revised Terms.

28. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India.

29. Jurisdiction

Subject to applicable law, the courts having jurisdiction over the location of the registered office of QMSMAS shall have exclusive jurisdiction over disputes arising out of these Terms.

30. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

31. Waiver

Failure by QMSMAS to enforce any provision shall not constitute a waiver of its rights.

32. Entire Agreement

These Terms constitute the entire agreement between the parties concerning use of the Website and supersede all prior understandings relating to the Website.

33. Contact Information

For questions regarding these Terms, product support, warranty, service requests or legal matters, please contact:

QMSMAS

Address: 1A-B/2A-B, Navkala Bharti Building, Plot No.16, Prabhat Colony, Road No.3, Santacruz East, Mumbai, Maharashtra (India) 400055.

Email: sales@qmsmas.com

Phone: [Insert Contact Number]

Website: https://shop.qmsmas.com